Payment Security Summit & Gala – Australia 2026
August 14, 2026
AI Risk and Shadow AI
Your people are already using AI tools. Do you know what data is going into them?
AI tools have changed the data risk landscape overnight. Employees are using ChatGPT to summarise contracts. They are using Copilot to draft proposals containing client data. They are using browser-based translation tools to process documents in languages their manager cannot read. They are not doing it to cause harm. They are doing it to get work done faster.
The problem is that every one of those actions sends sensitive data into an external environment with no audit trail, no retention control, and no way back.
GuardWare INSIGHT detects AI tool usage at the browser and application level, identifies when sensitive data is being processed by unsanctioned platforms, and alerts security teams in real time. More importantly, it educates the employee at the moment the behaviour occurs, not six months later in a training session nobody remembers.
The challenge
Shadow AI is already happening across your organisation. Most security tools cannot see it.
Traditional DLP was built for a world with a clear perimeter. AI tools operate entirely outside that perimeter. When an employee pastes a customer contract into ChatGPT, no firewall intercepts it. When a finance team member uses an AI summarisation tool to process salary data, no email filter catches it. The data has left your environment, and in most organisations, nobody knows.
The risk is not AI itself. It is the absence of visibility and accountability over how data enters AI tools.
How GuardWare solves it
GuardWare INSIGHT monitors browser-based and application-level AI tool usage across corporate and personal devices. It detects when sensitive data is being processed by unsanctioned AI applications including ChatGPT, Copilot, Claude, Gemini, and third-party summarisation, translation, and code completion tools.
When a risk event is detected, INSIGHT notifies the employee, their manager, and the security team simultaneously in the moment. It can also trigger automated contextual user education, explaining what happened, why it matters, and what the employee should do instead. Behaviour change happens at the point of risk, not after the fact.
The Outcome
- Real-time visibility into which AI tools employees are using and what data is being entered
- Alerts to employee, manager, and security team when a risk event occurs
- Automated user education that changes behaviour without blocking productivity
- A complete audit trail of every AI tool interaction involving sensitive data
- Shadow AI exposure mapped and quantified for board and regulatory reporting
- Reduction in repeat incidents as user behaviour changes over time
How it works
Monitor
INSIGHT monitors AI tool usage at the browser and application level across corporate and personal devices, 24 hours a day.
Detect and Alert
Identifies when sensitive data is being processed by unsanctioned AI applications. Alerts reach the employee, their manager, and the security team simultaneously.
Block (where policy requires)
Where your policy requires it, INSIGHT can block the transfer before it completes.
Educate
Automated contextual user education is triggered at the point of the risk event. Every interaction becomes a learning moment without restricting access.
Common Questions
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